What do home depot customers need from a home improvement planning, shopping and buying experience? How...

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General Management

What do home depot customers need from a home improvementplanning, shopping and buying experience? How do home depotstore-based customers differ from non-store customers? How cantechnology help home depot better meet the needs of all theircustomers?
How does home depot compete in terms of positioning itself asTHE destination for all home improvement needs? How can itimprove?
How has merchandising and category management changed at HomeDepot over time? How has home depot’s merchandising strategy beexemplified online and integrated into its store presence?

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Home depot customer Success of home depot is all about customer experience Home depots value proposition to customers is also based around the long term nature of the engagement that they will have with products purchases With that in mind customers need to be sure of their buying decisions or their perceptions of home depot So the home depot needs to be in a position to assist both offline and online When a customer wants to buy something he wants to be satisfied from quality workmanship guarantees results backed up by a great brand and they want convenience There should be service See Answer

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