Training and Development at Dorintos Ghana Dorintos Ghana is asubsidiary of a large confectionery company in South Africa.Dorintos has preserved its longstanding goodwill as a firm that iscommitted to fostering learning and developing all employees AllDorintos subsidiaries are performing well since the introduction oftheir new production equipment worldwide. The headquarters ishowever discontent with levels of productivity and employeeperformance in the Ghanaian subsidiary. Mr Ampah, the training anddevelopment manager has been tasked to investigate why thesubsidiary is not performing according to expectations. TheDorintos headquarters has authorized Mr Ampah to ensure thatDorintos Ghana staff adapts to the new technological innovation andresponds appropraitely to changes in the market.   
Mr Ampah is accusing the packing department staff of scheming tosabotage production as machines are constantly out of order.Workers on the assembly lines believe management do not care abouttheir safety and health. Recently, there has been a series of workaccidents on the assembly lines although Dorintos organizes healthand safety training sessions annually. At such training eventsemployees are updated on the business strategy and pastperformance. For most workers these annual training events are anannoying routine and a waste of time. Workers have complained thatthe external training consultants have little or no knowledge ofthe company culture and work processes to offer the appropriatetrainings. Workers walked out of the last training sessiondescribing it as outdated and of no learning value. Moreover, theydo not agree with management and Mr Ampah that the performance ofthe subsidiary has dwindled. Tensions are high and if thesubsidiary doesn’t revamp soon it will be shut down.

Questions
1. Briefly discuss what you will do to ascertain if the DorintosGhana staff actually need re- training. Why is it important toascertain the need for training? (5marks) 2. Identify and quotepertinent information and evidence from the case study to justifywhether employees need training or not. (5marks) 3. State andexplain the pros and cons of any 2 training methods you can use inthis case (5marks) 4. Suggest and explain 2 suitable finalevaluation methods that suit the training methods you have chosenabove(5marks)