The five key goals of the operations manager are to reduce costs, reduce variability and improve...

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General Management

The five key goals of the operations manager are to reducecosts, reduce variability and improve logistics flows, improveproductivity, improve quality of customer service, and continuouslyimprove business processes.
Describe from your work and/or personal life how you haveobserved someone manage an operation that achieved all or many ofthe goals of an operations manager. Give some examples of how somelacking areas could be improved.
Be sure to support your conclusions with facts from the readingsand/or video assignments by linking theory to practice in yourcomments by relating your personal perspective with the informationyou have read or watched.

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I am an operations manager myself at an Automotive component manufacturing company Auto component companies are characterised by wafer thin margins owing to commoditization of most products In such industries role of an operations manager becomes all the more important as profitability is driven by efficiency only 1 Reduce cost In order to reduce cost the most important thing is all HODs and their team members should be aware of the costs they are incurring and its impact on the EBITDA In order to that we had a session with our finance head in which he stripped down the PL of the company and showed all the cost components in abolute as well as in of sales form We also had benchmark data from best performing competitors to show on which cost heads we were lagging This helped us setting targets for cost reduction All HODs took up aggressive cost saving targets No cost head was left out See Answer

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