Hong Kong Health Consultants Company provided dietary service to clients by offering consultation with specialist...
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Accounting
Hong Kong Health Consultants Company provided dietary service to clients by offering consultation with specialist staff.
The budgeting information for the year 2019 is as follows:
Dietary
Company
Service fee charged to client
$750 per consultation
Cost of dietary material*
$60 per consultation
Fixed annual salary
$300,000 per consultant
Variable cost per enquiry#
$15 per enquiry
Commission to staff
$20 per consultation
Dietary fixed costs
$540,000 for a year
Other fixed corporate costs
$1,000,000 for a year
*Assume all client of dietary will be given a pack of dietary material each consultation. # All enquiries are handled by the companys trained staff who is paid $15 per enquiry.
Only a small portion of enquiry will turn up for a charged consultation.
Actual results for the year 2019 incorporate the following additional information:
The company offered 8% discount of service fee charged to all clients during 2019.
The cost of dietary materials increased to $65 per consultation.
The actual salary of full-time consultants was lowered than the budget because three experienced consultants had left the company since beginning of the year. Each full- time consultant is planned to consult 1,500 clients per year.
The company can take part-time consultants at a cost of $260 per consultation to handle increasing demand. A total of 4,950 consultations were carried out by the part- time consultants in 2019.
Dietary fixed costs were increased by $80,000 per year through the hire of equipment to provide additional service to clients free of charge.
The actual corporate costs increased because a new computer software has been installed to provide detailed health records and scheduling of all client. The operating cost is $50,000 per year.
Appendix
Statistics relating to the year of 2019 is provided below:
Budget
Actual
Total client enquiries:
New clients
30,000
44,000
Repeat clients
20,000
16,000
Total
50,000
60,000
Number of charged consultations:
New clients
8,000
10,800
Repeat clients
10,000
9,000
Total
18,000
19,800
Number of consultants employed:
12
9
Number of client complaints:
180
495
Prepare income statements showing the financial results of 2019 in tabular format (i) Budgeted, (ii) Actual.
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