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Arnold’s Muffler Shop has a top mechanic who can install mufflers at an average rate of...

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General Management

  1. Arnold’s Muffler Shop has a top mechanic who can installmufflers at an average rate of 3/hour (standard deviation of timeis 10 minutes). Customers needing service arrive at the shop on theaverage of 2/hour (standard deviation of time is 15 minutes). Findthe following:
    1. The utilization of the mechanic
    2. The average number of customers in line
    3. The average number of customers in the system
    4. The average time a customer waits before getting a newmuffler
    5. The average time a customer spends in the service system

Answer & Explanation Solved by verified expert
4.4 Ratings (997 Votes)
Given information Mechanic installs mufflers at the rate of 3 per hour Standard deviation of time 10 mins 3 Customers needing service    See Answer
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