Woodford Home Care & Support Services Woodford Home Care & Support Services, based in the West Midlands,...

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Woodford Home Care & Support Services
Woodford Home Care & Support Services, based in the WestMidlands, provides personalized services to enable older people, aswell as adults with a range of illnesses and disabilities, toremain at home safely and confidently. They had difficulty inattracting sufficient numbers of high ability staff and to meetcustomer needs. HR conducted a comparative survey of the rates ofpay offered by other competitors, which indicates that WoodfordHome Care rates of pay per hour for careers are lower than therates offered by other home care providers. Current evening shiftpatterns (11 p.m.–4 a.m.) are not family-friendly. The majority ofthe staff need to use taxis to return to the city as publictransport does not run from our site until 6 a.m. The cost of taxisin the area is high. Some staff are worried about their personalsafety when travelling at night. Woodford Home Care don`t offer anystaff training.
Read carefully the above problem text and write the followingproposal sections in paragraphformat.
Analysis of the problem
The reasons
Proposed solutions and benefits

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a Theproblem Woodford home care are finding it difficult toattract and retainhigh calibre staff They are not able to meet the customer requirements properly b The reasons As identified by Woodford they are low pay as See Answer

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