Which of the following will help a writer create a conversational tone in a message?...

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Accounting

Which of the following will help a writer create a conversational tone in a message?

Select one:

a. Brag about expertise to enhance credibility

b. Add occasional humour to lighten the mood of the message

c. Avoid clichs and complicated sentences

d. Use texting for writing whenever possible

e. Use personal phrases and an intimate tone

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