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Which of the following correctly applies capitalization rules?

Group of answer choices

I heard Jay say that he Wants to be transferred to our Houston office.

Our midwest region is performing better than any of us dreamed possible.

He will finish his Bachelors degree in May.

What about his education? His experience? His potential for promotion?

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Question 61 pts

Which of the following sentences demonstrates correct word usage?

Group of answer choices

Your involvement with drugs in college might have an affect on your employment opportunities.

His experience with project management compliments the skills of the other committee members.

I dont like the way the company markets its principal productthe K44 Master Control Switch.

Because we had taken a wrong turn, we got further and further from our desired destination.

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Question 71 pts

Which of the following sentences contains word redundancy?

Group of answer choices

In our training, we must never skip the basic fundamentals of team decision making.

Although I object to his obnoxious behavior, I agree in general with the main point of his argument.

Every operator has a responsibility to complete and submit his or her daily report log before 6 p.m.

Because he will be retiring next month, he has really slacked off in his job performance.

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Question 81 pts

If you must leave the table during a luncheon, what should you do with your napkin?

Group of answer choices

Fold it and leave it beside your plate.

Leave it unfolded beside your plate.

Leave it unfolded on your chair.

Take it with you.

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Question 91 pts

The difference between American and Continental eating style is that:

Group of answer choices

With Continental style, you use your spoon much more often.

With American style, you are expected to leave a tip for the waiter.

With Continental style, you keep the fork in your left hand after cutting meat.

With American style, you wait until everyone has been served before starting to eat.

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Question 101 pts

Which of the following is NOT true regarding dining etiquette in the USA?

Group of answer choices

To signal to a waiter that youre ready to order, close your menu and lay it on the table.

At the end of the meal, fold your napkin as at the beginning and place it beside your plate.

When using silverware, start from the outside and work inward.

To signal the waiter that you are finished with your plate, place your knife and fork together diagonally across the middle of the plate.

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Question 111 pts

Which of the following is NOT a generally accepted rule of etiquette?

Group of answer choices

For multiple utensils, use those farthest from the plate and then work inward.

When you get a phone call during a meal, place your hand over your mouth as you talk so others wont be interrupted by your phone conversation.

Servers serve from the left and remove used plates from the right.

When you leave, push your chair back to the table

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Question 121 pts

Which of the following is true of reflective listening?

Group of answer choices

The listener paraphrases the speakers comments to ensure proper understanding.

The listener thinks about something else and doesnt pay attention to the speaker.

The listener repeats the speakers comments word for word to ensure proper understanding.

The listener pays attention, but remains quiet and holds all questions or comments until the end of the conversation.

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Question 131 pts

Which of the following is NOT one of the three main meeting tracks?

Group of answer choices

Task

Procedure

Relationship

Delegation

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Question 141 pts

Groupthink is most likely when:

Group of answer choices

Members hesitate to raise opposing views because they dont want to appear unsupportive.

Member fear negative peer pressure.

Members have too much trust in the team leader or other team members.

Members have been working together for a long time.

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