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Which of the following best describes proactive behaviour as a way to successfully resolve conflict?...

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Accounting

Which of the following best describes proactive behaviour as a way to successfully resolve conflict?

Select one:

a. Have those involved in the conflict discuss issues on a regular basis

b. Insist on fair outcomes instead of following the rules

c. Encourage members to get feelings out in the open

d. Identify factual reasons for the source of the conflict

e. Deal with minor conflicts before they become major issues

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