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what is the tradltional psychological explanation tor interpersohal conflict? Selfishness O B. Frustration C. Depression OD. Fear QUESTION 4 What is the main purpose in decentralizing decision-making to the lowest possible level? 0 A. It relieves stress on management to make an equal amount of decisions. OB.lIt is a cost-saving strategy that requires people to work to the highest level of licensure. 0 C. It is an employee-retention strategy to help employees feel good about their jobs. D.It delegates authority to those who are most informed about consumer needs. E. It requires employees to take responsibility for their actions. QUESTION 5 True or False? Research has shown that employees who work alone often find their jobs to be unsatist True False QUESTION 6 What is the difference between compromise and collaboration as conflict management techniques? A. Compromise encourages more conflict until one side becomes accommodating and collaboration i B. Compromise requires each side give up something that both parties are willing to accept and collab C. Compromise creates inefficiency and collaboration involves ideas that are appealing to both parties. D. Compromise requires each side to give up something that both parties are willing to accept and colla to the other F4

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