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What is emotional labor? Provide an example of a situation when you have experienced emotional labor....

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General Management

What is emotional labor? Provide an example of a situation whenyou have experienced emotional labor. What kinds of jobs tend toinvolve emotional labor? What can organizations do to help minimizethe negative consequences of emotional labor?

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Emotional labor is the process of aligning the employee feelings and emotions with the emotional requirements of a job Employees need to manage their negative emotions through emotional labor to ensure less conflicts and a stress and emotion free work environment I have experienced    See Answer
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