what documentation should you access prior to making a collection call? how can you negotiate with customers...

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Accounting

what documentation should you access prior to making acollection call?
how can you negotiate with customers so that both they and theorganisation you represent are happy with the outcome?
hat sort of procedures might be in place to deal with accounts thatare outside of agreed terms?

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Document one must possess before making a collection call Name of product purchased Type of service provided Amount owed by the customer Payment due date Terms of sale Other invoices which may be open but may or not be due Negotiation with    See Answer
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