Wally takes a client to lunch and tips the waiter to seat them next to...

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Finance

Wally takes a client to lunch and tips the waiter to seat them next to a window that overlooks a large abandoned building. The building belongs to a rival insurer that is financially sound and rated triple A. As they are being seated, Wally says "Wow, look at that! Aren't you glad you don't have a policy with them? I think they must be in real financial trouble." Wally
(Search Chapter 3)
a. is engaging in good salesmanship by casting doubt about a competitor.
b. has defamed the rival insurer.
c. has really done no harm because the rival insurer's true financial picture is available to the public.
d. has simply pointed out the obvious-the client can make up his or her own mind.

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