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USA Airlines uses the following performance measures. Classify each of the performance measures below into the most likely balanced Scorecard perspective It relates to. Select your answers using customer). P(Internal process). /(Innovation and growth), or F(financial). 1. Flight attendant training sessions attended 2. Gallons of fuel used 3. Percentage of late flights 4. Cost of leasing airplanes 5. Employee satisfaction survey ratings 6. Percentage of waste recycled 7. Number of reports of mishandled or lost baggage 8. Operating cash flow 9. Employee diversity training sessions completed 10. Accidents or safety incidents per mile flown 11. Percentage of on-time departures 12. Average ticket price 13. Percentage of ground crew trained 14. Time airplane is on ground between flights The Windshield division of Fast Car Co. makes windshields for use in Fast Car's Assembly division. The Windshield division Incurs variable costs of $220 per windshield and has capacity to make 550,000 windshields per year. The market price is $505 per windshield. The Windshield division Incurs total fixed costs of $3.000.000 per year. If the Windshield division has excess capacity. what is the range of possible transfer prices that could be used on transfers between the Windshield and Assembly divisions? Transfer price per windshield will be at least but not more than Macee Department Store has three departments, and it conducts advertising campaigns that benefit all departments. Advertising costs are $124.000 this year, and departmental sales for this year follow. Department 1 2 3 Sales $180,eee 345,600 194,400 How much advertising cost is allocated to each department If the allocation is based on departmental sales? Department Sales % of Total Advertising to Allocate Allocated Amount 1 2 3 Total %

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