True / False

A proxy statement gives the holder the right to vote for the stated shareholders T/F

Voice and fingerprint are biometrics that can be used for identification T/F

Market share is one sellers portion of the total sales of a product. T / F

Spam can be used to solicit and spread viruses. T / F

Children's names are not a common target of identity thieves. T / F

The purchase decision is often the result of an informed choice. T / F

A trustor is a person who creates trust. T / F

If you dont have a basic understanding of financial matters, you are called financially literate. T / F

Attempts to use the phone to gain access to account information are called pretext calling. T / F

An agent is a person or company that acts for another person. T / F

A feature is the characteristic of a product or service. T / F.

Knowing your customer and your products are keys to being a successful salesperson. T / F.

An external auditor is employed by the bank. T / F.

The worth of a product expressed in money is called value. T / F.

The board of directors appoints top management. T / F.

The board of directors appoints top management. T / F

To customers, bank employees are the bank. T / F

An internal auditor is independent of the bank. T / F

An insider who reports fraud is called a whistleblower. T/F

A bank must have an information security program. T/F

Telephone fraud is still a prevalent means of fraud. T / F.

A sale of securities with an agreement to buy them back is called a repurchase agreement. T / F

The Gramm-Leach-Bliley Act was enacted in the 1990s. T/ F.

A person who relies heavily on alternative services is called underbanked. T/F.

A sale promotion is a form of advertising T / F.

Market share is usually measured in a percentage T / F.