The University Credit Union (UCU) has engaged your services to determine the cost of its...
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Accounting
The University Credit Union (UCU) has engaged your services to determine the cost of its various activities. The following data are available for a representative branch.
Process Deposits | Process Checks | Balance Inquiries | Branch Visits | Total Costs | |
Tellers | 30% | 40% | 10% | 20% | $150,000 |
Assistant Manager | 10% | 10% | 5% | 75% | $75,000 |
Managers | 2% | 3% | 5% | 90% | $90,000 |
The employees are all full-time. The average branch processes 60,000 deposits and 125,000 check transactions and 232,500 balance inquiries and 3,345 branch visits each year.
UCU has also collected the following information about 4 specific customers for the year:
Process Deposits | Process Checks | Balance Inquiries | Branch Visits | |
A | 8,000 | 15,000 | 20,000 | 10 |
B | 2,000 | 4,000 | 24,000 | 18 |
C | 15,000 | 20,000 | 35,000 | 20 |
D | 25,000 | 35,000 | 50,000 | 35 |
- Calculate cost per activity to the 0.000th value:
- Compute Total Profit for customers A, B, C, and D after allocating the cost of their activities. Please use the budgeted rates for cost allocations
- Should UCU drop any of the customers A, B, C, D? Why or why not? List 2 factors
- Should they consider before dropping a customer?
- What happens to total firm profits if the number of branch visits received were to drop from 3,345 to 3,000?
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