The purpose of Lorraine’s message is to_______________________________________ (build goodwillwith her employees to maintain morale, persuade the employees toopt for the best benefits package, inform that thier positions arebeing eliminated)
Which audience characteristics should Lorraine consider as sheprepares her message? Check all that apply.
A. Rapport
B. Receiver needs and concerns
C. Relinquishment
D. Ethnicity
Read the following sentence, and answer the correspondingquestion.
I will let you use my stapler.
Which revision applies a “you attitude†most effectively forthis sentence?
A. The stapler may be used with my permission.
B. The stapler is available.
C. You may use my stapler.
If the audience might be displeased by the contents of yourmessage, use the __________ (inductive, deductive)approach.
Read the scenario, and then consider the appropriateorganizational approach.
Peter needs to inform his boss of the dates he will be out ofthe office during his upcoming paternity leave. Peter’s boss issupportive of Peter’s family involvement and is expecting Peter’smessage.
Which organizational approach would be best in thissituation?
A. Deductive
B. Inductive
Read the scenario, and then consider the sequencing of minorideas in a message.
Karen is writing an email message to her team about the processfor submitting travel receipts for reimbursements.
Which minor-idea sequence would be most appropriate for Karen touse?
A. Time
B. Space
C. Value
