The Korlebu Teaching Hospital is modernising its operations with the introduction of a new ID system...

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The Korlebu Teaching Hospital is modernising its operations withthe introduction of a new ID system following its experiences fromthe COVID-19 pandemic. Starting 2021, all staff and patients of thehospital shall be required to carry a chip and pin card called the‘Master Card’. This will be a smart card bearing information suchas the bearer’s personal details, department, assigned unit, healthinsurance records, medical conditions, medications andprescriptions, and emergency contacts. The Master Card can also beused as a debit card to make payments anywhere within the hospitalfor services used or products purchased. Hospital administratorsand staff are excited about the new ID system and the security itwill provide as well as the revenue potential it will generate frompatients. They have however, not carefully thought about theprocess of issuing approximately 100,000 cards covering all staffand patients. Granted that 120 applicants can be processed in a 5-hour day, the entire 100,000 staff and patients could be issuedwith the cards within the estimated time. The activities coveredwithin the process and approximate activity times are given asfollows: activity 1 must be completed before activities 2 and 3.Activities 4 and 5 are preceded by activities 2 and 3 respectively.Activity 6 follows the completion of activities 4 and 5. Thepredecessor activities for activity 7 and 8 are activities 6 and 7respectively. A description of the activities and durations arepresented in the table below. Activity Number Activity DescriptionActivity Duration (minutes) 1 Pick application forms to complete 12 Review application for errors 0.5 3 Verify information on theapplication 1 4 Process and record payment 2 5 Take picture ofapplicant 0.5 6 Attach picture unto the soft card 0.5 7 Magnetizeand generate pin 1 8 Issue master card to applicant 0.5 a. Draw theprecedence diagram for the processes b. Design a process layoutwith minimum number of workstations that would achieve the dailyproduction target without violating the precedence constraints c.Is it possible to issue a card per applicant every 5 minutes andwhy? d. How efficient is your line? . e. Determine thebalance delay

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