The increasing numberof competitors, which leads to the decline in the business profitsof ABC Restaurant, has been brought to the attention of a seniormanager. He believes that training should be given to regain themarket lead in a highly
competitive market.You, as a training manager, are approached by him for assistance.In a meeting with him, you are required to:
(a) discuss the typeof training needs analysis relevant to the situation
and
(b) elaborate howdata are collected to analyse the training needs.
