The following measures belong to one of the four perspectives of the balanced scorecard: 1) Return on...

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Accounting

The following measures belong to one of the four perspectives ofthe balanced scorecard:


1) Return on investment

2) Time to market

3) Number of new customers

4) Percentage of income from new sources

5) Quality costs

6) Employee productivity


Required:


a. Identify the appropriate perspective for each measure listedabove.

b. Suggest a possible strategic objective that could beassociated with each measure (Be sure to clearly label eacharticle)

Note:Could you please don't use your handwriting to answer thisquestion to be easy for me to solve...Thanks

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a Identify the appropriate perspective for each measure Answer The Balanced Scorecard is a set of performance targets and results relating to four dimensions of performancefinancial customer internal process and innovationLearning and Growth Perspective It recognises that organisations are responsible to different stakeholder groups such as employees suppliers customers community and shareholders 1 Financial Prespective i Return on Investments ii Percentage of Income from new Sources 2 Customer Prespective i Number of new Customers 3 Internal Process Prespective i Marketing time ii Quality Costs 4    See Answer
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