The five key goals of the operations manager are to reduce costs, reduce variability and improve...

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General Management

The five key goals of the operations manager are to reducecosts, reduce variability and improve logistics flows, improveproductivity, improve quality of customer service, and continuouslyimprove business processes. Describe from your work as aHOSPITAL OPERATION MANAGER how you have observedsomeone manage an operation that achieved all or many of the goalsof an operations manager. Give some examples of how some lackingareas could be improved. Be sure to support yourconclusions with facts from the readings and/or video assignmentsby linking theory to practice in your comments by relating yourpersonal perspective with the information you have read orwatched.

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The first goal a manager has achieved and is observed is the improved level of the customer service offered to the patients in the hospital It is done by identifying the gap among the employees such as nurse and other staff regarding the lack of knowledge of different culture language and belief systems Here adequate behavioral and cultural training is See Answer

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