Tasty meal is one of the largest foodservice retailer havingmore than 200 restaurants across country. It has more than 3000employees including staff members, waiters and chefs.

However, Tasty Meal has been criticized for

• Unfair treatment with its employees by taking too many hours ofworking against very low wages. Tasty Meal has no difficulty inhiring its employees on low wages due to poverty and unemploymentin the region. Even some employees mentioned that the hiringprocess depends heavily on the hiring manager’s opinion and withoutclear criteria and selection procedures. It has also beencriticized for taking work from children against one time meal. Thesituation is even worst in under developed cities of thecountry.
• For drivers working in a delivery process the company using aspecific software to track the drivers all the time.
• The working conditions inside the company were criticized asvery poor conditions, without any considerations for employee’ssafety and wellbeing, and privacy.
• Meals served are mostly junk food, oily, having high calorieand could cause health issues if eaten regularly. And the companyusually hiding some ingredients, and nutrition information in itsproducts.
• Tasty Meal is not even environmental friendly. Using disposablestuff like wrapping paper, straws and tableware are comparativelycost effective but harmful to the environment, especially thosewhich are non-recyclable. It has been criticized for over packagingand using extra wrapping papers.
• To recover its reputation the company start donating money fromits net profit to NGOs to take care of the community.

Questions:

1. Identify the main stakeholders in this case?
2. Using the main theories of ethics (e.g. utilitarian, humanrights, fairness and justice) to understand the ethical issues inthis case?
3. Do you think treating employees in Tasty Meal is unfair?Justify. (Keep the unemployment factor, poverty and economicenvironment in mind).
4. Should Tasty Meal be accused for health issues by providingunhealthy food? (Note: Tasty Meal never sells its productforcefully, Customers have choices)
5. Do you think Tasty Meal is running an ethical and sociallyresponsible business? Why or why not?
6. What are your recommendations for this company in order to bemore ethical (for both internal and external stakeholders)?Be creative in this.