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Social media monitoring, listening, analytics, and intelligence are often used synonymously, but in reality each term actually...

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Operations Management

Social media monitoring, listening, analytics, andintelligence are often used synonymously, but in reality each termactually describes something quite different. What do you think?What are the main differences? Explain by givingexamples

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Social media monitoring The act of using a tool to listen and keep track of what is being said across the internet is known as social media monitoring Monitoring different social media includes forums blogs news sites review sites and other social media platforms Social media listening Social media listening is the tool to monitor what customers are saying about a brand and    See Answer
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