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Six Stigma and TQM approach quality from different perspectives. For a customer service operation, explain how...

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General Management

Six Stigma and TQM approach quality from different perspectives.For a customer service operation, explain how each of these twoapproaches could be used to address the complaints that are beingrecieved from the customers about the poor customer service.

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Six sigma is a set of actions designed to manage statistical processes control SPC that can help a production company process to achieve significant improvements in product quality and thus Increase competition Six Sigma is related to the    See Answer
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