Situated in the heart of a 3,000-acre Florida paradise, the BaysideInn Golf and Beach Resort offers gracious hospitality and beautifulaccommodations. Its restaurant, Dolphin Watch, overlooks the scenicChoctawhatchee Bay, a perfect place to spy dolphins. As a server atthe Dolphin Watch, you enjoy working in this resort setting—exceptfor one thing. You have occasionally been “stiffed” by a patron wholeft no tip. You know your service is excellent, but some customersjust don’t get it. They seem to think that tips are optional, asign of appreciation. For servers, however, tips are 80 percent oftheir income.
In a recent New York Timesarticle, you learned that some restaurants—like the famous CoachHouse Restaurant in New York—automatically add a 20% tip to thebill. In Santa Monica the Lula restaurant prints “gratuityguidelines” on checks, showing customers what a 20 percent tipwould be. You also know that American Express recently developed agratuity calculation feature on its terminals. Cardholders don’teven have to do the math!
Your Task:
Because they know you have been studying letter writing, yourfellow servers have asked you to write a seriously persuasive memoto Nicholas Ruiz, General Manager.
Ruiz Nicholas
General Manager
1123 West London St
Las Vegas, NV
Use your name and address for the letterhead and signatureblock.
Persuade him to adopt mandatory tipping guidelines in therestaurant. Develop logical persuasive arguments, and write theletter. UseModified block with openpunctuation.
