Since 911, heightened airline security has increased frustrations for both airline employees and passengers. Passengers have to...

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Since 911, heightened airline security has increasedfrustrations for both airline employees and passengers. Passengershave to abide by the ever more rules that airline employees mustenforce. For instance, on a flight from Europe to the UnitedStates, a simple passenger request escalated quickly. “John Murphyasked a flight attendant about a sign telling passengers not toventure beyond the curtain separating the economy class from therest of the plane.”, the New York Times reported. “He wanted tostretch his legs and visit his wife seated on the opposite aisle.,using the passageway behind the gallery in the plane’s midsection.But when he questioned a flight attendant, on the policy and beganrecording their conversation using his cell phone, the situationquickly escalated. The flight attendant grabbed his phone, andnearby federal air marshalls intervened.”

The marshalls held him against the wall with his handsbehind his back. Murphy said, “ I wasn’t violent. I didn’t usefour-letter words. All I did was ask this guy, about the sign onthe curtain and they flipped out.”. Afterwards, Murphy wanderedabout his rights and the rules., such as being restricted toparticular cabins and not just bathrooms, as well as the right tovideo/audio record flight crew. A spokesperson of the FederalAviation Administration responded that there is no rule limitingpassengers movement on planes, but no person may assault, threaten,intimidate, or interfere with a crew member in the performance ofthe crew member's duties..”

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Summary of the incident John Murphy an economy class passenger on Flight Xyz from Europe to America wanted to walk across to his wife who was seated across the passageway However he was not allowed to use the midsection of the flight to make the crossover as there was a    See Answer
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