Scenario:        This is from an old story, back in the ’30s, in the days when an...

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General Management

Scenario:

       This is from an old story,back in the ’30s, in the days when an ice cream sundae cost muchless. A 10 year-old boy entered a hotel coffee shop and sat at atable. A waitress put a glass of water in front of him.

“How much is an ice cream sundae?” the little boy asked. “Fiftycents,” replied the waitress.

The little boy pulled his hand out of his pocket and studied thecoins he had. “Well, how much is a plain dish of ice cream?” heinquired. By now, more people were waiting for a table and thewaitress was growing very impatient. “Thirty-five cents,” shebrusquely replied. The little boy again counted his coins. “I’llhave the plain ice cream,” he said. The waitress brought the icecream, put the bill on the table and walked away. The boy finishedthe ice cream, paid the cashier and left. When the waitress cameback, she began to cry. As she wiped down the table, there placedneatly beside the empty dish were two nickels and five pennies. Yousee, he couldn’t have the sundae because he had to have enoughmoney to leave her a tip.

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You are required to write a report on the following:

Question 01: Compare Vroom’s Expectancy theoryagainst Maslow’s need theory. Interpret from the case thesituations where Vroom’s expectancy theory of motivation has beenused in this story.

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Question02: Present your case in the classjustifying how communication plays a vital role in keepingemployees motivated in your organization. Compare the communicationstyles.

Answer & Explanation Solved by verified expert
4.3 Ratings (889 Votes)
According to Maslows theory it completely look at the relationship between internal needs and the resulting effort expended to fulfil them Vrooms expectancy theory separates effort which arises from motivation performance and outcomesVrooms expectancy theory assumes that behavior results from conscious choices among alternatives whose purpose it is to maximize pleasure and to minimize pain Vroom realized that an employees performance is based on individual factors such as personality skills knowledge experience and abilities He stated that effort performance and motivation are linked in a persons motivation He uses the variables Expectancy Instrumentality and Valence to    See Answer
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