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Review the following exhibits for : LOADING... (Click the icon to view the functional cost breakdown.) LOADING... (Click the icon to view the customer feature ratings.) LOADING... (Click the icon to view the quality function deployment (correlation) matrix.) . . . Question content area top right Part 1 Requirements (a) Prepare an exhibit showing percentage contributions of each component to customer requirements. (b) Prepare a value index exhibit. Which components are candidates for cost reduction? Question content area bottom Part 1 Requirement (a) Prepare an exhibit showing percentage contributions of each function group to categories of customer requirements. Begin by entering in the relative feature ranking for each category, then compute the percentage contributions of each function group. (Leave unused cells blank. Round percentages to the nearest tenth percent, X.X%.) Coffee Body/water Heating Display Relative feature Brew basket Carafe warmer well element panel ranking Tastes/smells like espresso % % % % % % % Easy to clean % % % % % % % Looks nice % % % % % % % Has 6+ cup capacity % % % % % % % Starts automatically on time % % % % % % % Has multiple grinder settings % % % % % % % Keeps the coffee warm % % % % % % % Automatic shutoff % % % % % % % Converted component ranking % % % % % % %

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