Queuing Theory Please provide short answers to the following questions below: A. How do we minimize reneging and...

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General Management

Queuing Theory
Please provide short answers to the following questionsbelow:
A.   How do we minimize reneging and balking?
B.   How do we determine acceptable wait time forcustomers, and what do we offer them (some strategies)? Note :( Tofind some solutions, it is important to consider the demand (whatabout it would be useful to understand)
C.   Why is most system that we examine will have aninfinite call population?
D.   What is the effect of population being finite orinfinite on queuing analysis?

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A Reneging is defined as the customer entering the line but leaving ti before being served Balking is defined as customer deciding not to enter a waiting line To minimize reneging customers need to be engaged while they wait in queue If customers are bored while waiting in the queue they tend to leave hence they need to be engaged in ways like signboards entertainment etc The checkout process also needs to be efficient so that customers who enter the queue see that the queue is a moving queue and not a stangant queue If the queue appears to be stagnant customers tend to leave the queue To prevent balking ensure that the customers know beforehand how much time on an average they will spend waiting in the queue Knowledge of wait time beforehand tend to make customer more probable to enter the queue The time for which See Answer

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