Question text

Scenario: Company X recently hired two employees to fill thenewly designed role of quality assurance. The new employeesimplemented a quality monitoring process. Mr. G has been managingthe department for four years without issues. Recently, severalquality issues have occurred. Mr. G. is certain that the newquality assurance employees are causing the issues because theother three employees had been working at X for four or moreyears.
The assistant manager tells Mr. G. that he is not sure it is thetwo new employees causing the issues because they had experience inquality and seem to find all the errors. The tenured employeesmaintain that they know their jobs and do not have a history ofmaking mistakes.
The director of the department is tired of the excuses and told Mr.G. that he wants the problem solved and wants to see data tosupport the solution in two weeks.
Mr. G. should begin by______

Select one:

a. Analyzing the information.

b. Synthesizing the information.

c. Gathering information.

d. Comprehension of the information.

Question text

Scenario: Company X recently hired two employees to fill thenewly designed role of quality assurance. The new employeesimplemented a quality monitoring process. Mr. G has been managingthe department for four years without issues. Recently, severalquality issues have occurred. Mr. G. is certain that the newquality assurance employees are causing the issues because theother three employees had been working at X for four or moreyears.
The assistant manager tells Mr. G. that he is not sure it is thetwo new employees causing the issues because they had experience inquality and seem to find all the errors. The tenured employeesmaintain that they know their jobs and do not have a history ofmaking mistakes.
The director of the department is tired of the excuses and told Mr.G. that he wants the problem solved and wants to see data tosupport the solution in two weeks.
Is Mr. G. displaying bias? Why or why not?

Select one:

a. Yes. Mr. G. is certain that the new quality assuranceemployees are causing the issues because the other three employeeshad been working at X for four or more years.

b. Yes. Mr. G has been managing the department for four yearswithout issues.

c. No. Mr. G. is certain that the new quality assuranceemployees are causing the issues because the other three employeeshad been working at X for four or more years.

d. No. Mr. G has been managing the department for four yearswithout issues.

Question text

Scenario: Company X recently hired two employees to fill thenewly designed role of quality assurance. The new employeesimplemented a quality monitoring process. Mr. G has been managingthe department for four years without issues. Recently, severalquality issues have occurred. Mr. G. is certain that the newquality assurance employees are causing the issues because theother three employees had been working at X for four or moreyears.
The assistant manager tells Mr. G. that he is not sure it is thetwo new employees causing the issues because they had experience inquality and seem to find all the errors. The tenured employeesmaintain that they know their jobs and do not have a history ofmaking mistakes.
The director of the department is tired of the excuses and told Mr.G. that he wants the problem solved and wants to see data tosupport the solution in two weeks.
Did the assistant manager display critical thinking skills? Why orwhy not?

Select one:

a. Yes. The assistant manager tells Mr. G. that he is not sureit is the two new employees causing the issues.

b. Yes. The assistant manager tells Mr. G. that he is not sureit is the two new employees causing the issues because they hadexperience in quality and seem to find all the errors.

c. No.The assistant manager tells Mr. G. that he is not sure itis the two new employees causing the issues.

d. No. The assistant manager tells Mr. G. that he is not sure itis the two new employees causing the issues because they hadexperience in quality and seem to find all the errors.