Question B3

Recently the employees of Ming News Ltd received a letter fromthe director of operations, Alex, explaining that a new productionplant would be built in the New Bay Area. The letter also statedthat about 80% of the employees from the current office would betransferred to the new plant and if employees wanted to volunteerfor the transfer, they could inform the human resource manager.Tom, a production trainee, first went to David, the productionmanager, who had already volunteered to transfer, to discuss withhim the benefit and career opportunity at the new plant. Davidshared with Tom about Alex’s new model of operation in the newoffice. It will take care of employee satisfaction. The new plantwill take care to ensure employees have the best conditions toperform, ranging from free snack bars, sports facilities, a medicalclinic, and so on.

Which dimension of organisational culture is Ming News Ltd goingto emphasise in the new plant?

Question B4

ABC is a large hotel group with four hotels in the city. Lastmonth, there was an outbreak of a disease in one of the hotels.About ten guests were sick and sent to hospitals for treatment.Luckily, there was no fatal case. Later, it was confirmed that thecleaning work of that hotel had not been done well. The governmentalso investigated the incident that happened in this hotel. Thehotel had to close for three days for throughout cleaning workbefore it could re-open to receive new guests. The hotel appointedSusan Wong, the assistant executive manager, to follow up the caseto resolve various problems. She first supervised the cleaningwork. Also, she had to investigate the causes leading to theincident and found out who were responsible for such outbreak.Lastly, she would make recommendations to top management on how toavoid the occurrence of similar problem in future.

Based on the above case, identify the Mintzberg's specificmanagerial role (other than the monitor role) performed by SusanWong in managing the incident in this hotel group.

Question B5

Google has made some tremendous efforts in going green byslashing their energy usage and supporting green energy projects.For instance, Google has constructed one of the world’s most energyefficient data centers and continuously campaigns for the need forenergy conservation and the use of renewable energy sources as wellas clean energy products. Google has supported and funded greenenergy projects by buying and installing numerous windmills andsolar panels. It looks for a way to protect the earth’s naturalresources.

Based on the above case, identify the approach that Google hasapplied when going green.(2marks)