Question 4 The owner of Line Restaurant implemented an expanded menu early last year. The menu was...

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Question 4
The owner of Line Restaurant implemented an expanded menu earlylast year. The menu was a success, drawing many more customers, whoseemed to like the increased variety of menu choices over that ofthe previous menu. But good news soon became bad news as longwaiting lines began to deter customers, layout does not meet thenew demand requirements, and business dropped off. Because of spaceand other limitations, there didn’t seem to be any viable optionsto consider.
Q5.1) Describe what approach might this restaurant use to solvethis issue and why that could be expected to reduce waitingtimes.
Q5.2) What costs would be involved in transitioning to such asystem?

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Please please please LIKE THIS ANSWER so that I can get a small benefit Please The mass customization involves providing standardized services or goods while incorporating some degree of customization The mass customization may be applied at the Eat Now restaurant by streamlining and standardizing the operations such that it becomes more efficient and faster to serve the customers while trying to maintain as many of the menu options as possible However there is a tradeoff between standardizing the services and maintaining the menu options The restaurant can use delayed differentiation as a tactic in reducing service and thus See Answer

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