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QUESTION 3 2.5 points Save Answer Mini-Case Angelica Canizales is the CEO of Mucho Dinero Enterprises. Sales have declined for four consecutive years and the firm's accountants have reported net losses in each of the last two years. Employees appear demoralized and frustrated. Recently, Angelica met with managers from marketing, production, and finance to listen to their views regarding the company's problems. The managers unanimously agreed that the main problem was a lack of communication among the several functional areas of the business. Each manager felt that the firm could increase quality and customer satisfaction with better interdepartmental One employee from the production department observed, "We have so many layers of management that it takes forever to make decisions." An employee from marketing complained, "This place is so bogged down with rules and regulations that there is no opportunity to be creative. Several employees shared their oninions regarding their bosses. Specifically, one employee said, "My boss never pays attention to my ideas. He just issues orders and expects me to obey them." Angelica decided, after listening to many comments from managers and employees and also suppliers and customers, that the only way to end Mucho Dinero's slide was to completely rethink the firm's structure and to make radical changes in its organization. She presented her ideas to the board of directors, promising to voluntarily resign if her efforts to reorganize did not return the firm to profitability. Angelica also met with marketing and production employees to get their respective opinions on the problems of the firm. In order to encourage more interdepartmental communication and cooperation, Angelica is thinking about setting up groups of workers from diferent departments to work together on a long-term basis. She is even thinking about asking people from some of Mucho Dinero's suppliers, customers, and distributors to join these groups The type of group that Angelica is considering is known as alnj dynamic group. focus group. cross-functional team. matrix team. 2.5 points Save Answer QUESTION 4 On the long flight back from South Korea, Aaron had plenty of time to reflect upon the chalenges of his business trip that took him to ftour Asian countries. Hils goail to sell his company's state-of-the-art bicycle pump to several foreign f only one agreed to place an order. Representatives from one have gone better. Although the 10 companies he visited didn't turn him down, two Chinese firms asked him when he planned to come againl As Aaron reviewed his f Indonesian firm and memories and notes, he pondered, "Didn't they realize the expense of these international trips?" Aaron is experiencing the fact that he is from a highly developed culture and the prospective buyers are from third-world countries. O the fact that he is from a west Context Culture and the prospective buyers were from an East Context Culture. brain drain. the differences between high-context and low-context cultures. 2.5 points Saved

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