QUESTION 26

Matt has a health care plan that provides him coverage in such away that allows him to be involved in making decisions to helplower costs. This plan typically includes insurance with a highdeductible, a health savings account, and ongoing health education.Which type of health care plan is Matt using?

		preferred provider organization
		consumer-driven health plan
		managed care
		health maintenance organization
		flexible health plan

QUESTION 8

Dave wants to set up a manufacturing unit, so he meets withRodney, a human resource manager at his company. Rodney explainsthat in order to decide on the human resource needs for the unit,they should conduct a work flow analysis. He suggests they start bydefining the outputs of the process. To do this, which of thefollowing should Dave define?

		the special equipment, facilities, and systems needed forproduction
		the type of products that will need to be manufactured
		the number of people required for production
		the data and information needed by the work unit
		the processes that will be involved in manufacturing

QUESTION 12

1.         East BayHospital was concerned about rising costs for patients who havesurgery for joint replacement. It tried rewarding staff in anyquarter they met targets for lower use of supplies, but costscontinued to rise. An investigation showed that one source of costswas the readmission of patients who experienced infections aftersurgery. The human resource department proposed setting up againsharing program with an effectiveness measure related toreducing infections. Which statement about gainsharing bestsupports this recommendation?

		Gainsharing creates a competitive environment, so employees willtry to outdo one another.
		Gainsharing will narrow employees' focus to the key aspects oftheir individual jobs and rewards.
		Gainsharing is appropriate because the jobs in this case aresimple, and so are the performance standards.
		With gainsharing, employees are freed to collaborate on how toimprove performance.
		The success of gainsharing requires management acceptance ofemployee input.

2 points   

QUESTION 13

1.         Gabriela, anHR manager, and her staff devote long hours to planning and runninga "benefits fair," where employees can view displays and askquestions about the various parts of the company's benefitspackage. The following week, the marketing manager asks if theeffort was worthwhile. Gabriela says it was. What is the mostlikely reason for Gabriela's opinion?

		It lowered the cost of providing benefits, because employeesknow what to sign up for.
		It increased employees' happiness and job commitment, so theyare more fun to be around.
		It lowered the cost of communicating with employees, because nowthe company doesn't need to use printed media.
		It increased employees' commitment and satisfaction, so theycontribute more to the company.
		It increased employees' commitment to saving for retirement, sothey won't need Social Security.

QUESTION 31

1.         Penta ToyCorp. is a firm that manufactures toys. Very often, employees ofthe firm are on leave, citing physical strain as the cause. Anexpert hired by the company investigates the situation andrecommends investing in an ergonomics study of the workenvironment. In this scenario, the expert is recommending

		a study of the knowledge, skills, and abilities necessary toperform a job.
		a study of the tasks, duties, and responsibilities of employeesin a new job.
		a study of the relationship between intrinsic rewards andemployee motivation in the context of human resourcemanagement.
		a study of jobs to find the simplest way to structure work inorder to maximize efficiency.
		a study of the interface between individuals' physiology and thecharacteristics of the physical work environment.

2 points   

QUESTION 28

N-Pax Technology Corp., a microchip manufacturing company, ishiring for the position of marketing manager for its new division.Nathan, the HR manager, considers the requirements of the job,including the necessary knowledge, level of proficiency, enduringcapabilities, and other personality traits, such as persistence ormotivation to achieve. Which of the following documents includesthese considerations to help Nathan in selecting a candidate?

		job scope
		job description
		job specification
		job definition
		job evaluation