Question 1 (word limit: 600 words) You are part of the management team in... Question 1...

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Accounting

           Question 1 (word limit: 600 words)

You are part of the management team ina medium-size Internet server company. Driven by rapid changes inthe business environment in recent years, the management team hasdecided that the company’s management accounting practices have tobe focused on the customers. The company is just two years old andis growing dramatically, doubling its customer base every sixmonths.
Required:
(a)        Identify threetypical customer's needs and service expectations of mostInternet-server companies.
(b)        Assuming that thisdramatic growth continues, name two (2) specific actions thecompany can take to retain its goal of "focus on the customer".(You need to explain why each has the goal of customer focus).
Can someone explain in plain simple language? Thanks
* Please note this is Management Accounting Question. Thecompany is not internet company but a company which usesinternet.

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4.3 Ratings (648 Votes)

a Identify three typical customers needs and service expectations of most Internetserver companies Internet server company would mean any company which provides services for accessing participating or using internet The three typical customer expecations are as under 1 Techinical or customer care See Answer

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In: Accounting Question 1 (word limit: 600 words) You are part of the management team in... Question 1 (word limit: 600 words) You are part of the management team ina medium-size Internet server company. Driven by rapid changes inthe business environment in recent years, the management team hasdecided that the company’s management accounting practices have tobe focused on the customers. The company is just two years old andis growing dramatically, doubling its customer base every sixmonths.Required:(a) Identify threetypical customer's needs and service expectations of mostInternet-server companies. (b) Assuming that thisdramatic growth continues, name two (2) specific actions thecompany can take to retain its goal of "focus on the customer".(You need to explain why each has the goal of customer focus).Can someone explain in plain simple language? Thanks* Please note this is Management Accounting Question. Thecompany is not internet company but a company which usesinternet.