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Quality Management and Mini-Projects Five key Quality Management (QM) Areas are: The Foundations & Philosophies of...

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General Management

Quality Management and Mini-Projects

Five key Quality Management (QM) Areas are:

  • The Foundations & Philosophies of QM,
  • Statistical Methods for QM,
  • Design for Quality,
  • Measuring & Controlling Quality,
  • Six Sigma in QM.

  1. Explain and summarize the key lessons for two of the keyQuality Management Areas.
  2. Outline and explain two of the Mini-Projects we have studiedthis term( Mini Projects were Service quality and Serviceoutsourcing)
  3. Describe and explain why or how understanding theseMini-Projects are related to understanding one or more of the keyQuality Management Areas

Answer & Explanation Solved by verified expert
4.5 Ratings (938 Votes)
Explain and summarize the key lessons for two of the key Quality Management Areas 1 Six sigma After its first introduction by Motorola in 1993 they first of all implemented this technique in their own manufacturing operations and due to its success Six sigma got increasingly popular over the years due to its principle of working on to reduce defect by 9999 The prime objective of Six Sigma is to work on streamlining quality whether in manufacturing or business processes so that there is minimum wastage or scope of errors By this quality management process it studies current business processes and search for improvements check the complete process to produce products or services by identifying and eradicating defects After the Motorola GE also implemented this technique to check and analyze their processes and later all major organization all over    See Answer
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