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Principle	Core Value
Employee ownership	Responsible participation in business success and ownership. Sustainability of financial return to shareholders.
Collegiality and self-actualization	Supportive of personal growth, learning, and risk taking. Integrity in relationships, commitments, and service.
Technical excellence	Reliable, innovative, cost-effective solutions. Professional, cultural, and business diversity.

• Describe the environmental influences (e.g. the PESTEs) that appear to be affecting this organization.
• Describe what has gone wrong over the last three months.
• Diagnose what needs to be changed in the organization, including:
  • All relevant environmental drivers
  • The organizations history and strategy
  • The organizations input factors, strategy, and outputs
  • A detailed visual model of the organization
• Draft a relevant change vision statement for the changes that will take place.
• Create a plan of action for implementing the change. This plan of action should include:
  • Objectives
  • Actions to be taken
  • Sequence of actions
  • Milestones for completion
  • Resources needed to complete the plan
  • Potential issues that may arise during implementation
  • A plan for managing the recipients of change
• Create a plan for measuring the change you are recommending, including:
  • Measures that are linked to the objectives of the change
  • A balanced scorecard outlining the measures
  • A description of how and when the measures will be implemented

\begin{tabular}{|l|l|l|l|l|l|l|l|l|l|} \hline \multicolumn{2}{|l|}{} & 2001 & 2002 & 2003 & 2004 & 2005 & 2006 & 2007 Prelim. \\ \hline \multicolumn{1}{|l|}{ Shareholders' equity } \\ \hline Capital stock & 3,837 & 3,837 & 4,337 & 4,337 & 5,219 & 6,001 & 7,360 \\ \hline Retained earnings & 19,002 & 3,562 & 28,690 & 31,534 & 33,130 & 32,734 & 37,034 \\ \hline Total shareholders' equity & 22,839 & 27,399 & 33,027 & 35,871 & 38,349 & 38,735 & 44,384 \\ \hline Total Liabilities and Equity & $37,841 & 42,257 & 48,596 & 53,050 & 60,352 & 61,757 & 64,608 \\ \hline \end{tabular} Source: Terra Nova Consulting \begin{tabular}{|l|l|l|l|l|l|} \hline \multicolumn{2}{|l|}{\multicolumn{4}{l|}{ ACTUAL }} & \multicolumn{1}{l|}{ IDEAL } \\ \hline Style & Std. Dev. & Intensity & Std. Dev. & Intensity \\ \hline Constructive & & & \\ \hline Humanistic/Encouraging & 6.27 & Weak & 3.87 & Strong \\ \hline Affiliative & 6.23 & Weak & 3.97 & Strong \\ \hline Achievement & 5.28 & Average & 3.54 & Very strong \\ \hline Self-Actualizing & 5.21 & Average & 3.63 & Strong \\ \hline Passive/Defensive & 5.16 & Average & 5.22 & Average \\ \hline Approval & 5.73 & Average & 4.57 & Strong \\ \hline Conventional & & & \\ \hline \end{tabular} d the degree of consistency between respondents' opinions, ranging from weak (low) to very strong (high). High deviations indicate disagreement between members (weak intensity), and reflect the divergence between junior and senior member assessments, while low deviations indicate agreement between members (strong intensity)

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