Pound Industries customer service department follows up on customer complaints by telephone inquiry. During a...
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Pound Industries customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 8,600 calls and incurred costs of $189,200. If 3,460 of these calls were for the company's wholesale operation (the remainder were for the retail division), costs allocated to the wholesale operation should amount to: Multiple Choice $22. $76,120. $0. $113,080. $189,200
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