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You start the sales order process by creating a new business partner (BP) with the role customer (The Bike Zone) in Orlando. Then, you receive an inquiry which you will process into a quotation. Once the quotation is accepted by the customer you create a sales order referencing the quotation. As you will have enough bikes in stock, you deliver the products sold to your customer, create an invoice and receive the payment. Scenario In order to process a complete order-to-cash process you will take on different roles within the GB company, e.g. sales agent, warehouse worker, accounting clerk. Overall, you will be working in the Sales and Distribution (SD), the Materials Management (MM) and the Financial Accounting (FI) departments. Employees involved David Lopez (East Rep. Miami) Maria Diaz (Sales Person 1) Matthias Dosch (Sales Person 2) Sandeep Das (Warehouse Supervisor) Sergey Petrov (Warehouse Employee) Stephanie Bernard (Billing Clerk) Jamie Shamblin (Cost Accountant The graphic below displays the complete process (17 tasks). Inquiry Create Sales Order Display Sales Order SD Create Customer Quotation MM Start Delivery Process Check Stock Status Create New Customer Create Contact Person for Customer Create BP relationship Create Customer Referencing a Quotation Check Stock Status FI Delivery Note SD MM Pick Materials on Review Document Flow Post Goods Issue Check Stock Status FI Create Invoice for Customer Display Billing Doc. and Customer Invoice Post Receipt of Customer Payment You start the sales order process by creating a new business partner (BP) with the role customer (The Bike Zone) in Orlando. Then, you receive an inquiry which you will process into a quotation. Once the quotation is accepted by the customer you create a sales order referencing the quotation. As you will have enough bikes in stock, you deliver the products sold to your customer, create an invoice and receive the payment. Scenario In order to process a complete order-to-cash process you will take on different roles within the GB company, e.g. sales agent, warehouse worker, accounting clerk. Overall, you will be working in the Sales and Distribution (SD), the Materials Management (MM) and the Financial Accounting (FI) departments. Employees involved David Lopez (East Rep. Miami) Maria Diaz (Sales Person 1) Matthias Dosch (Sales Person 2) Sandeep Das (Warehouse Supervisor) Sergey Petrov (Warehouse Employee) Stephanie Bernard (Billing Clerk) Jamie Shamblin (Cost Accountant The graphic below displays the complete process (17 tasks). Inquiry Create Sales Order Display Sales Order SD Create Customer Quotation MM Start Delivery Process Check Stock Status Create New Customer Create Contact Person for Customer Create BP relationship Create Customer Referencing a Quotation Check Stock Status FI Delivery Note SD MM Pick Materials on Review Document Flow Post Goods Issue Check Stock Status FI Create Invoice for Customer Display Billing Doc. and Customer Invoice Post Receipt of Customer Payment

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