"Models of Organizational Performance" Please respond to the following: Choose two models of organizational performance and compare...

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General Management

"Models of Organizational Performance" Please respond to thefollowing:
Choose two models of organizational performance and compare andcontrast them by evaluating their differences and similarities.
From the first e-Activity, suggest ways performance measurementsmight be used by a company or an organization to evaluate itscustomer satisfaction.
From the second e-Activity, provide at least two examples ofquality indicators that the company may opt to measure and defendits cause-and-effect linkage between the key measures ofperformance
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Expectancy theory This theory underlies the concept of performance management as it is believed that performance is influenced by the expectations concerning future events This theory is based on the hypothesis that individuals adjust their behavior in the organization on the basis of anticipated satisfaction of valued goals set by them The individuals modify their behavior in such a way which is most likely to lead them to attain these goals Properties of Expectancy theory Expectancy this property helps individuals in determining if they have the required skill sets for accomplishing a work See Answer

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