Message Analysis and Planning

There are two situations described below. Complete each step infull for each situation. Organize the response for this message(create an outline you would use before writing the full message).Use labeling similar to the Positive and Negative message outlinesprovided in the reading. You may use just the first and thirdcolumns for your outline. Write the response. Ensure your responseincludes proper format, demonstration of the organization you justcreated, and use of proper words and phrasing.

Situations:

1. You are a new ETSY producer of beaded bracelets. Demand hasbeen so great that you are running a bit longer than the two weekturnaround that you promised customers. Now you must write a fewcustomers to tell them there will be a a delay of at least oneweek. You think these customers understand how ETSY works withsmall manufacturers.

2. You are a new ETSY producer of beaded bracelets. Demand hasbeen so great that you are running a bit longer than the two weekturnaround that you promised customers. Now you must write a acustomer to tell there will be a a delay of at least one week. Withthe colors and customer comments associated with this order, youthink these bracelets may be bridesmaid gifts.