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Mega Corporation is wrapping up a planning retreat involving all of its top managers. During the final session of the retreat titled the Call To Commitment (CTC), expectations for the coming fiscal year were distributed, by area of responsibility, to each of the respective managers in charge. Sandra Fisher, head of one of the sales divisions, made the following two comments upon receipt of the CTC expectations for her area:

(1) I brought our divisions selling costs under last years CTC expectations and got no raise. But John Barber got a raise, and his costs were in excess of his areas CTC by 20%.

(2) I dont understand why my areas CTC includes expectations for special order revenues. Our division has no way to solicit special orders, nor do we make the decision to accept them. That decision is made in the Controllers office.

For the next two questions, indicate the single specific component of Expectancy Theory (e.g., Expectancy, Instrumentality, or Valence) most directly related to each of Sandras comments. And then, for each component, indicate if the nature of Sandras comment suggests this component is at a strong (high) level or at a weak (low) level.

For comment (1) : I brought our divisions selling costs under last years CTC expectations and got no raise. But John Barber got a raise, and his costs were in excess of his areas CTC by 20%. :

Group of answer choices

Valence- strong

Valence- weak

Instrumentality- strong

Expectancy- strong

Instrumentality- weak

Expectancy- weak

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