Management Information System This assignment is about creating a blog and a research about working for The...

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Operations Management

Management Information System
This assignment is about creating a blog and a research aboutworking for The Office of Career Services at a school. Answer thefollowing questions based on your team project The Office of CareerServices. Pretty much we are making up this job so you can includeany vendors and any inter-enterprise. (you can just make-up yourown idea or use imagination) .
What are CRM, ERP and EAI? Who are the major ERP vendors? Doesyour company use one of them?
What is an inter-enterprise IS? Does your company have one?Should it?

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Answer 1 CRM Customer Relationship Management CRM refers to the technology or software solutions that help in interacting with existing and potential customers It is a system that improves the relationship with our current or prospective customers This system helps in converting more deals and increase revenue and profitability for the organization A CRM software system collect store analyze and managing customer data and provide a holistic approach to provide the best service to the customers CRM is one of the best systems to maintain existing customers and gain new customers ERP Enterprise Resource Planning ERP refers to the system or See Answer

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