Make a list as a group of 5 reasons why you feel that technology
has made...
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Operations Management
Make a list as a group of 5 reasons why you feel that technologyhas made customer service better
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Technology has made customer service better in the following manner Speeding Up Communications The most vital role of technology in client service is that it helps to extend the speed of client interactions Customers not got to attend to hold on the phone to talk with a representative Instead live chat on company websites permits organizations to assist customers as presently as they show interest Many corporations conjointly give customers the choice to text them victimisation their cellphones this is often a lot of quicker than causation AN email and waiting days for a reply among minutes customers will have their queries answered book appointments or build purchases With many choices to speak with corporations customers area unit ready to solve their issues faster Increasing Convenience for patrons In todays fast world convenience is of the utmost importance Its crucial that companies contemplate each facet of the client journey
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