Lean management cycle relates to the strategy thecompany has implemented in order to minimize or remove duplication,maximize efficiency, raise profitability by increasing consumerloyalty, through lowering expenses and inventory in the course oftheir service. Therefore, the organization will boost and enhancethe total productivity of the business with the aid of thismechanism resulting in improved benefits for the organization. Inthis form of program, the lean improvement method is introducedbecause the management of the business has left the company in themost desired condition so issues must be handled so in order toefficiently control the organization’s operation and performance, alean improvement project strategy is necessary by the client toreduce waste and which improves the total businessefficiency.
2. Lean Improvement Process: Lean Improvement Processis a basic concept which uses for customer satisfaction to increasethe customer value by reducing the waste. Basically, leanimprovement process creates more value for their customer by usingless resourced. (Vcomply Editorial, 2017)
According to functional prospective customer satisfaction andquality performance are very important in the use at themanufacturing center prior to lean process because of followingreasons:
Firstly, it reduces cost by eliminating the cost of other resourcesby reducing waste.
Mostly all organization focus on speed, price rather than customerservice but with the lean process we can provide more customerservice which increase customer.
With the use of lean manufacturing organization can solvetechniques problems which are used to find the root cause ofquality issues. (Vcomply Editorial, 2017)
3. Information technology plays an important role intoday’s business world, no matter whether it’s a small sizebusiness or big business. IT has helped the organization in manyways like increase performance, more productive, improve thecustomer experience, save money, communication, and help managementto make decision. Information technology has become a backbone forany organization. So, the first thing to develop in any industry isto figure out is how to make more improvement in IT.
The role of information technology in performance measurement canbe seen in tools such as ERP software, a centralized companydatabase and decision support system that help the management teamto check the company performance data in real time. (Donohoe A,2019)
This software shows the key information like:
? Company’s finances
? Customers information
? Operational information
? Employees performance
? Sales and Marketing trends
? Inventory level
The above factors are the main component of performance measurementSo, with the help of Information technology this quantitativeindicators track the progress of your company. If you get thiscomponent correctly, then you know whether you are on a right trackto achieve your strategy and accomplish your company’sobjective.
At the end, my recommendations are, with the help of Informationtechnology with regards to performance measurement, a company canmonitors and check its daily operations are on a right track or notand evaluates whether it is accomplishing company’s objective.(Donohoe A, 2019)
question-1
-5>Your group represents the team that has been operating theLean Improvement Process and you are writing a short executivesummary (1 page minimum) to the VP Operations so the VP can showthe executive group the recommendations. Based on questions 1-4,and the problems they have identified, write up the executivesummary with your conclusions and supporting rationale for theseimprovements. (25%) See warning in Question 1.
4. 5-6 key metrics (for the balanced scorecard) the companyshould measure in the manufacturing environment as a result of alean Improvement initiative are:
• Productivity each quarter - How many units are producedactually? and comparing that to what was expected to be producedwill be one of the easy methods to evaluate manufacturingprocess.
• Customer feedback – Getting customer feedback will help thecompany to improve customer satisfaction by listening to thecustomer feedback and thus increasing quality. Better theperformance, quality of the product better will be themanufacturing performance.
• Industry benchmark performance- Comparing manufacturing leanprocesses to the competitors will help the company to improve thequality and production processes.
• Reduction in defect rates- By following the leanmanufacturing processes and using six sigmas’ to effectively changeto manufacturing processes for the positive.
• Quality improvement – It can be improved by investing inR&D department of the company to positively effect thecompany’s products and introduce new and improved products to themarket.
These measurements are considered as significant as they helpin expanding the general profitability of the association bydisposing of or diminishing inadequate wastage the reason it servesthe association is giving fulfillment to specialist or worker andto a definitive client with the improved nature of items.
