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kindly solve the part 1 and 2 of this question.

this question is a continuation part of question 13-23 which i completely posted again i attached the photos of question 13-23. kindly solve only part 1 and 2 of question 13-24.

please solve question 13-24 and solve the part 1 and 2 only of this question. question 13-24 is a part of 13-23.

please solve the part 1 and 2 of question 13-24.

13-24 STRATEGIC ANALYSIS OF OPERATING INCOME. Refer to the information in Exercise 13- 230 LO 4 1. Change in operating income, $134,000 F Required 1. Calculate the change in operating income of Haller Corporation in 2018 and 2019, 2. Calculate the growth, price-recovery, and productivity components of changes in operating income between 2018 and 2019. 3. Comment on your answer in requirement 2. What do these components indicate? 13-23 STRATEGY, BALANCED SCORECARD, SERVICE COMPANY. Haller Corporation is a small information systems consulting firm that specializes in helping companies implement sales managernent software. The market for Haller's products is very competitive. To compete, Haller must deliver quality service at a low cost. Haller bills clients in terms of units of work performed, which depends on the size and complexity of the sales management system. Haller presents the following data for the years 2018 and 2019, LO4 2018 2019 60 70 1. units of work performed 550,000 $ 48.200 2. Selling price 30,000 32,000 3. Software Implementation labour hours 500 S03 4. Cost per software implementation inbour hour 00 5. Software implementation support capacity (units of work) 500.000 000 6. Total cost of software implementation support 4. Cost per software implementation tabour-hour S 60 S 63 5. Software implementation support capacity (units of work) 90 90 6. Total cost of software implementation support $360,000 S369,000 7. Software implementation support capacity cost per unit of work $ 4,000 $ 4,100 8. Number of employees doing software development 3 3 9. Total software development costs $375,000 $390,000 10. Software development cost per employee $125,000 5130,000 Software implementation labour hour costs are variable costs. Software implementation support costs for each year depend on the software implementation support capacity (defined in terms of units of work) that Haller chooses to maintain each year. It does not vary with the actual units of work performed each year. At the start of each year, management uses its discretion to determine the number of software development employees. The software development staff and costs have no direct relationship with the number of units of work performed 13-24 STRATEGIC ANALYSIS OF OPERATING INCOME. Refer to the information in Exercise 13- 230 LO4 1. Change in operating income, $134,000 F Required 1. Calculate the change in operating income of Haller Corporation in 2018 and 2019. 2. Calculate the growth, price recovery, and productivity components of changes in operating income between 2018 and 2019 3. Comment on your answer in requirement 2. What do these components indicate? 0 13-23 STRATEGY, BALANCED SCORECARD, SERVICE COMPANY. Haller Corporation is a small information systems, consulting firm that specializes in helping companies implement sales management software. The market for Haller's products is very competitive. To compete, Haller must deliver quality service at a low cost, Haller bills clients in terms of units of work performed, which depends on the size and complexity of the sales management system. Haller presents the following data for the years 2018 and 2019. LO4 2018 2010 1. Units at work performed 50 70 2. Selling price 550.000 $48.200 3. Software implementation labour hours 30.000 72.000 4. Cost per software implementation labour hour 500 CROCS AT Soweto cooter warmour menor capacity of costowwe omtation 000 1. Soweit icon will 1 10. Sedement content Site implementation about our deve conte Selwa implementos cheaded on the more peoporto di mo taller choosincahyar. It does not very with the same. At the start of managed to remin the middle employees. The stare de stand til with the best toto wa 00 7. Bemente como per nok Number of doing tware devem Software developments 51 10.decom com Setrare inplementation about our costs are variable costrumento each year depend on the otte umplementation support capacity defined in that Haller chers to maintain each year. It does war with the units of work permek the start of rachycan management et decretion to determine the number of bent employees. The software development statt und mit have no direct relationship with the number otrok performed Required 1. Haller Corporation's try one of product different readership 2. Die wiedy key elements that you would includes Halles and you 1STIATEGIC ANALYSIS OF OPERATING INCOME le to the winter 20 LE13-24 STRATEGIC ANALYSIS OF OPERATING INCOME. Refer to the information in Exercise 13- 230 LO 4 1. Change in operating income $134,000 F Required 1. Calculate the change in operating income of Haller Corporation in 2018 and 2019. 2. Calculate the growth, price-recovery, and productivity components of changes in operating income between 2018 and 2019. 3. Comment on your answer in requirement 2. What do these components indicate? 13-23 STRATEGY, BALANCED SCORECARD, SERVICE COMPANY, Haller Corporation is a small information systems.consulting firm that specializes in helping companies implement sales management oftware. The market for Haller's products is very competitive. To compete. Haller must deliver quality service at a low cost. Haller tills dients in terms of units of work performed, which depends on the slae and complexity of the sales management system. Haller presents the following data for the year 2018 and 2019 104 2018 2019 1. Unit of work performed TO 550.000 400 2Soweimplementation tabour hours 30.000 10.000 Colt per sottwar implementation in our hour 660 20 3. Software implementation support capacity (units of work) 90 6. Total cost of software implementation support $360,000 $369,000 7. Software implementation support capacity cost per unit of work $ 4,000 $ 4.100 Number of employees doing software development 3 3 Total software development costs $375,000 $390,000 10. Software development cost per employee $125.000 $130,000 Software implementation labour-hour costs are variable costs. Software implementation support costs for cach year depend on the software implementation support capacity (defined in terms of units of work) that Haller chooses to maintain each year. It does not vary with the actual units of work performed each year. At the start of each yeur, management uses its discretion to determine the number of software development employees. The software development staff and costs have no direct relationship with the number of units 10. Software development cost per employee $125,000 $130,000 Software implementation labour-hour costs are variable costs. Software implementation support costs for each year depend on the software implementation support capacity (defined in terms of units of work) that Haller chooses to maintain each year. It does not vary with the actual units of work performed each year. At the start of each year, management uses its discretion to determine the number of software development employees. The software development staff and costs have no direct relationship with the number of units of work performed Required 1. Is Haller Corporation's strategy one of product differentiation or cost leadership? 2. Describe htiefly key elements that you would include in Haller's BSC and your reasons for doing so. 13-24 STRATEGIC ANALYSIS OF OPERATING INCOME. Refer to the information in Exercise 1.3 230 13-24 STRATEGIC ANALYSIS OF OPERATING INCOME. Refer to the information in Exercise 13- 230 104 1. Change in operating income, $134,000 F Required 1. Calculate the change in operating income of Haller Corporation in 2018 and 2019. 2. Calculate the growth price recovery, and productivity components of changes in operating income between 2018 and 2019. 3. Comment on your answer in requirement 2. What do these components indicate? 13-24 STRATEGIC ANALYSIS OF OPERATING INCOME. Refer to the information in Exercise 13- 230 LO 4 1. Change in operating income, $134,000 F Required 1. Calculate the change in operating income of Haller Corporation in 2018 and 2019, 2. Calculate the growth, price-recovery, and productivity components of changes in operating income between 2018 and 2019. 3. Comment on your answer in requirement 2. What do these components indicate? 13-23 STRATEGY, BALANCED SCORECARD, SERVICE COMPANY. Haller Corporation is a small information systems consulting firm that specializes in helping companies implement sales managernent software. The market for Haller's products is very competitive. To compete, Haller must deliver quality service at a low cost. Haller bills clients in terms of units of work performed, which depends on the size and complexity of the sales management system. Haller presents the following data for the years 2018 and 2019, LO4 2018 2019 60 70 1. units of work performed 550,000 $ 48.200 2. Selling price 30,000 32,000 3. Software Implementation labour hours 500 S03 4. Cost per software implementation inbour hour 00 5. Software implementation support capacity (units of work) 500.000 000 6. Total cost of software implementation support 4. Cost per software implementation tabour-hour S 60 S 63 5. Software implementation support capacity (units of work) 90 90 6. Total cost of software implementation support $360,000 S369,000 7. Software implementation support capacity cost per unit of work $ 4,000 $ 4,100 8. Number of employees doing software development 3 3 9. Total software development costs $375,000 $390,000 10. Software development cost per employee $125,000 5130,000 Software implementation labour hour costs are variable costs. Software implementation support costs for each year depend on the software implementation support capacity (defined in terms of units of work) that Haller chooses to maintain each year. It does not vary with the actual units of work performed each year. At the start of each year, management uses its discretion to determine the number of software development employees. The software development staff and costs have no direct relationship with the number of units of work performed 13-24 STRATEGIC ANALYSIS OF OPERATING INCOME. Refer to the information in Exercise 13- 230 LO4 1. Change in operating income, $134,000 F Required 1. Calculate the change in operating income of Haller Corporation in 2018 and 2019. 2. Calculate the growth, price recovery, and productivity components of changes in operating income between 2018 and 2019 3. Comment on your answer in requirement 2. What do these components indicate? 0 13-23 STRATEGY, BALANCED SCORECARD, SERVICE COMPANY. Haller Corporation is a small information systems, consulting firm that specializes in helping companies implement sales management software. The market for Haller's products is very competitive. To compete, Haller must deliver quality service at a low cost, Haller bills clients in terms of units of work performed, which depends on the size and complexity of the sales management system. Haller presents the following data for the years 2018 and 2019. LO4 2018 2010 1. Units at work performed 50 70 2. Selling price 550.000 $48.200 3. Software implementation labour hours 30.000 72.000 4. Cost per software implementation labour hour 500 CROCS AT Soweto cooter warmour menor capacity of costowwe omtation 000 1. Soweit icon will 1 10. Sedement content Site implementation about our deve conte Selwa implementos cheaded on the more peoporto di mo taller choosincahyar. It does not very with the same. At the start of managed to remin the middle employees. The stare de stand til with the best toto wa 00 7. Bemente como per nok Number of doing tware devem Software developments 51 10.decom com Setrare inplementation about our costs are variable costrumento each year depend on the otte umplementation support capacity defined in that Haller chers to maintain each year. It does war with the units of work permek the start of rachycan management et decretion to determine the number of bent employees. The software development statt und mit have no direct relationship with the number otrok performed Required 1. Haller Corporation's try one of product different readership 2. Die wiedy key elements that you would includes Halles and you 1STIATEGIC ANALYSIS OF OPERATING INCOME le to the winter 20 LE13-24 STRATEGIC ANALYSIS OF OPERATING INCOME. Refer to the information in Exercise 13- 230 LO 4 1. Change in operating income $134,000 F Required 1. Calculate the change in operating income of Haller Corporation in 2018 and 2019. 2. Calculate the growth, price-recovery, and productivity components of changes in operating income between 2018 and 2019. 3. Comment on your answer in requirement 2. What do these components indicate? 13-23 STRATEGY, BALANCED SCORECARD, SERVICE COMPANY, Haller Corporation is a small information systems.consulting firm that specializes in helping companies implement sales management oftware. The market for Haller's products is very competitive. To compete. Haller must deliver quality service at a low cost. Haller tills dients in terms of units of work performed, which depends on the slae and complexity of the sales management system. Haller presents the following data for the year 2018 and 2019 104 2018 2019 1. Unit of work performed TO 550.000 400 2Soweimplementation tabour hours 30.000 10.000 Colt per sottwar implementation in our hour 660 20 3. Software implementation support capacity (units of work) 90 6. Total cost of software implementation support $360,000 $369,000 7. Software implementation support capacity cost per unit of work $ 4,000 $ 4.100 Number of employees doing software development 3 3 Total software development costs $375,000 $390,000 10. Software development cost per employee $125.000 $130,000 Software implementation labour-hour costs are variable costs. Software implementation support costs for cach year depend on the software implementation support capacity (defined in terms of units of work) that Haller chooses to maintain each year. It does not vary with the actual units of work performed each year. At the start of each yeur, management uses its discretion to determine the number of software development employees. The software development staff and costs have no direct relationship with the number of units 10. Software development cost per employee $125,000 $130,000 Software implementation labour-hour costs are variable costs. Software implementation support costs for each year depend on the software implementation support capacity (defined in terms of units of work) that Haller chooses to maintain each year. It does not vary with the actual units of work performed each year. At the start of each year, management uses its discretion to determine the number of software development employees. The software development staff and costs have no direct relationship with the number of units of work performed Required 1. Is Haller Corporation's strategy one of product differentiation or cost leadership? 2. Describe htiefly key elements that you would include in Haller's BSC and your reasons for doing so. 13-24 STRATEGIC ANALYSIS OF OPERATING INCOME. Refer to the information in Exercise 1.3 230 13-24 STRATEGIC ANALYSIS OF OPERATING INCOME. Refer to the information in Exercise 13- 230 104 1. Change in operating income, $134,000 F Required 1. Calculate the change in operating income of Haller Corporation in 2018 and 2019. 2. Calculate the growth price recovery, and productivity components of changes in operating income between 2018 and 2019. 3. Comment on your answer in requirement 2. What do these components indicate

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