Karen is a director of Trust Insurance Ltd. Trust Insurance Ltdhas recently introduced a new computer system for processinginsurance claims. Karen has trained two members of her team on howto use the new computer system.
George is 58 years old and has worked for Trust Insurance Ltdfor 30 years. He is struggling to adapt to the new computer systemwhich makes processing claims faster. George refuses to use theonline training program to practise using the new computersystem.
Karen has been contacted by a customer. The customer said thatthey had telephoned George about a claim they had made. Thecustomer said George was rude to them on the telephone and told thecustomer to ‘go away and annoy someone else’. Karen called Georgeinto her office. She told him about the complaint from the customerand dismissed him with one month of notice of termination lastweek.
Tony is also in Karen’s team for three years. Two months ago,Karen observed Tony accepting an envelope from a customer. Theenvelope was very full and Karen saw that it contained severalHK$1,000 notes. Karen believes that, with proof, much secretcommercial information and clients’ personal data have been leakedto another competing local insurance company by Tony. She has foundout that some of her major regular customers have been diverted toher competitor’s insurance company. Karen also discovered withevidences that Tony has stolen company’s properties for sale andkept the sale money himself three times in the last two months.During the last three months, Karen found with evidences that Tonyspent much of his office hours to communicate through his iPhonewith his friends to discuss about their private affairs.
Yesterday, Karen dismissed Tony without any notice oftermination and compensation.
A.Advise whether Karen can dismiss George through reasonabledismissal mode?
B.Advise whether Karen can dismiss Tony through summarydismissal mode?
