In response to intense foreign competition, Florex Company has taken steps to improve the quality...

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Accounting

In response to intense foreign competition, Florex Company has taken steps to improve the quality of its products. A summary of its quality costs (in thousands) over the past two years is given below:

Costs (in thousands)
Last Year This Year
Inspection $ 750 $ 795
Quality engineering $ 600 $ 675
Depreciation of test equipment $ 225 $ 150
Rework labor $ 1,500 $ 1,680
Statistical process control $ 0 $ 300
Cost of field servicing $ 1,050 $ 900
Supplies used in testing $ 45 $ 30
Systems development $ 660 $ 750
Warranty repairs $ 3,600 $ 1,275
Net cost of scrap $ 690 $ 1,515
Product testing $ 1,080 $ 1,425
Product recalls $ 2,100 $ 825
Disposal of production defects $ 810 $ 1,305

Sales have been flat over the past few years, at $75,000,000 per year.

Required:

1. Prepare a quality cost report for this year and last year.

Note: Enter amount values in thousands. Round your percentage answers to 2 decimal places (i.e 0.1234 should be entered as 12.34).

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