If a customer does not have a balance due and we issue a credit memo,...
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Accounting
If a customer does not have a balance due and we issue a credit memo, they will end up with a credit balance in their accounts receivable. A credit balance is A/R is not a normal balance. If the customer has not used the credit at the time you issue financial statements - how should you show this credit balance in A/R?
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You can see the logs in the Dashboard.