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Identify three typical customer's needs and service expectations of most Internet-server companies? Name two...

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Accounting

Identify three typical customer's needs and service expectations of most Internet-server companies?

Name two specific actions the company can take to retain its goal of "focus on the customer" ( You need to explain why each has the goal of customer focus )

Can anyone please answer these 2 questions for me but in plain simple language?

Thanks

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